
TROUBLESHOOTING
12-267
System 2 Installation / Programming Manual
My proximity reader works, but doesn’t have the advertised read-
range
Possible Cause:
U Installing the read head in the vicinity of metal will reduce the read-range slightly.
U Do not install the read-head near a Video Display Terminal or computer screen.
U Verify that the voltage out at the read-head is 10.5 - 14 VDC.
I get a “Duped Slave” message on the master System 2 in my network
Possible Cause:
U Two “slave” System 2 boards have been programmed with the same slave number.
I get a “slave down” message on the LCD
Possible Cause:
U The system is only a 2-door unit but has been programmed for network use.
U One of the units hasn’t been programmed for network use or there is a break in the wiring
between the units.
When the main relay activates, the system locks up, loses memory or
resets
Possible Cause:
U When using a DC door lock, a diode must be properly installed across the coil of the lock.
U Check Terminal #1 (earth ground). Make sure a resistance reading between earth ground
and electrical ground is 5 ohms or lower.
U Be sure AC locks are not being used.
When I power the board down and power it back up I lose memory
Possible Cause:
U Check the lithium battery BT1 on the upper right hand corner of the board, it should measure
2.8 to 3.0 VDC.
U Before you power down make sure the jumper is across pins 1,2 on header H4.
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